Order tracking
Track Your Order
Follow your Muddli order from dispatch to delivery. Enter your tracking details below to see the latest available carrier updates.
Tracking may take time
After dispatch, carrier tracking can take a little time to show its first scan. This does not necessarily mean your parcel has stopped moving.
Carrier handovers
Tracking can pause temporarily while your parcel moves between carriers, customs facilities, or local delivery networks.
Need help?
If your tracking has not updated for several days or your order is past the estimated delivery window, contact Muddli Support with your order number.
Delivery help
Tracking questions, answered.
Where can I find my tracking number?
Your tracking number is normally sent to the email address used at checkout once your order has been dispatched. Depending on the tracking service, you may also be able to search using your order details.
Why is my tracking not updating?
Carrier scans do not always appear immediately. Updates can pause during customs processing, international handovers, weekends, public holidays, or transfers to a local delivery carrier.
What should I do if I need support?
Contact Muddli Support with your order number and the email address used at checkout so we can locate your order faster.
Still need help? Contact Muddli Support with your order number.
