Shipping Policy
Cleaner paws, delivered with care.
We process every Muddli order with care and provide clear delivery expectations from checkout to arrival. Most orders are delivered within 5-11 days.
Your tracking details will be shared once your order has been dispatched.
Estimated delivery
5-11 days
Delivery times may vary slightly depending on location, carrier handling, and seasonal demand.
5-11 day delivery
Your Muddli order is prepared and shipped as quickly as possible, with an estimated delivery window of 5-11 days.
Tracking updates
Once your order is dispatched, available tracking details will be shared so you can follow its journey.
Support when needed
Questions about your Muddli shipment? Our support team can help with order, tracking, and delivery enquiries.
Shipping timeframe
Muddli orders are typically delivered within 5-11 days after dispatch. This timeframe is an estimate and may vary depending on your delivery location, carrier availability, public holidays, customs processing, and periods of high order volume.
Order processing
Orders are processed as quickly as possible after payment confirmation. Once your Muddli order has been processed and dispatched, we will send available shipping and tracking information to the email address provided at checkout.
Tracking your order
Once tracking is available, we will send it to the email address used at checkout. Please allow a short period for the carrier system to update after dispatch, as movement may not appear immediately.
Delivery delays
Occasionally, delivery may take longer due to carrier delays, customs checks, weather, seasonal demand, public holidays, or incorrect address details. If your order has not arrived after the estimated timeframe, please contact Muddli Support and we will help review the status.
Address accuracy
Please make sure your shipping address is complete and accurate at checkout. If you notice an error, contact us as soon as possible. Once an order has entered processing or has been dispatched, we may not be able to change the delivery address.
Need help?
We’re here to help track your Muddli order.
For delivery or tracking questions, contact us with your order number and the email address used at checkout so we can help as quickly as possible.